At KAN iT, our Communication as a Service (CaaS) enables seamless, secure, and reliable business communication through industry-leading platforms and trusted partners. We design, implement, and manage communication systems that keep your teams connected—anytime, anywhere.

Unified Communications

Integrated communication solutions delivered through our trusted partners for a unified business experience.

• Unified communications via TPG, Optus & Applied VoIP
• Voice, video, messaging & collaboration integration
• Scalable solutions for growing businesses

Business Communication Platforms

Setup and management of enterprise-grade communication tools tailored to your organisation.

• Skype for Business setup & support
• Cisco Jabber configuration
• Other enterprise communication platforms

Telephony & Internet Connectivity

Reliable voice and internet connectivity to support uninterrupted business operations.

• Business telephony solutions
• High-availability internet links
• Carrier coordination & service management

Email & Collaboration Solutions

Professional email and collaboration platforms with secure access and ongoing support.

• Microsoft Exchange & Office 365 setup
• Gmail for Business (Google Workspace)
• Email security & administration support

Video Conferencing Solutions

Reliable and secure video conferencing solutions for meetings, collaboration, and remote work.

• Video conferencing setup & configuration
• Integration with existing communication tools
• Ongoing maintenance & performance support

At KAN iT, our Continuity as a Service (CaaS) ensures your business remains operational during disruptions through robust backup, disaster recovery, and business continuity planning. We help minimise downtime, protect critical data, and maintain operational resilience.

Backup Management

Reliable backup solutions designed to protect critical business data at all times.

• Backup setup & configuration
• Continuous monitoring & alerts
• Regular backup reporting

Disaster Recovery Planning & Processes

Structured disaster recovery strategies to ensure rapid restoration during incidents.

• Disaster recovery planning & documentation
• Defined recovery workflows
• Regular DR testing & validation

Backup Integrity & Availability Checks

Ensuring backups are reliable, accessible, and ready when needed.

• Backup integrity verification
• Availability & restore testing
• Early detection of backup failures

Benchmark Requirements (RTO / RTA, RPO / RPA)

Clear benchmarks to align recovery objectives with business expectations.

• Recovery Time Objective (RTO) & Recovery Time Actual (RTA)
• Recovery Point Objective (RPO) & Recovery Point Actual (RPA)
• Performance gap analysis & improvements

Business Continuity Reports & Planning

Comprehensive reporting and planning to support long-term business resilience.

• Business continuity status reports
• Capacity & resource planning
• Continuity trajectory & improvement roadmap

At KAN iT, we provide Platform as a Service (PaaS) to empower teams with the right tools, platforms, and automation—ensuring seamless collaboration, operational efficiency, and consistent business performance.

Office 365 Suite

Enable secure collaboration and productivity with Microsoft’s enterprise-grade tools.

• Email, calendar & collaboration tools
• Microsoft Teams, SharePoint & OneDrive
• User management & security controls

Google G Suite (Google Workspace)

Cloud-based productivity solutions designed for agility and real-time collaboration.

• Gmail, Drive, Docs, Sheets & Meet
• Real-time collaboration & sharing
• Centralised admin & access management

Virtual Desktops (Onsite & Web Hosted)

Secure and flexible desktop access from anywhere, on any device.

• Onsite & cloud-hosted virtual desktops
• Secure remote access
• Centralised control & data protection

Line of Business Applications

Procurement, deployment, and maintenance of business-critical applications.

• Application purchase & licensing
• Ongoing support & maintenance
• Performance optimisation

Automation Technologies

Reduce manual effort and improve efficiency with smart automation tools.

• Workflow automation using MS Flow & Zapier
• Process optimisation
• Integration between business applications

Business Operations Applications

Applications designed to streamline daily operations and improve visibility.

• Operations & process management tools
• Reporting & analytics enablement
• Improved operational efficiency

Regular Application Patching

Ensure security, stability, and compliance with timely application updates.

• Scheduled security patches
• Version & compatibility management
• Reduced vulnerability risks

KAN iT is an authorised reseller and partner for Microsoft Surface Devices and leading global IT brands including Dell, Lenovo, HP, Intel, CISCO, and other major IT vendors. Through our Hardware as a Service (HaaS) model, we deliver reliable, scalable, and cost-effective hardware solutions tailored to your business needs.

Enterprise Servers, Workstations & End-User Computing

High-performance computing solutions designed for reliability, scalability, and business continuity.

• Servers, workstations, desktops & laptops
• Thin clients & enterprise-grade endpoints
• Optimised hardware for business workloads

Tablets, Mobile Phones & Handsets

Modern mobility solutions enabling secure and flexible work environments.

• Business-class tablets & mobile devices
• Secure device provisioning & configuration
• Mobility solutions for hybrid workforces

Networking Equipment

Robust and secure networking infrastructure to support seamless connectivity.

• Switches, routers & wireless solutions
• Enterprise networking from leading vendors
• Scalable & secure network architecture

Storage & Disaster Recovery (DR) Solutions

Protect your critical data with reliable storage and disaster recovery systems.

• Enterprise storage solutions
• Backup & disaster recovery equipment
• Business continuity & data protection

Printing, Scanning & Document Solutions

Efficient document management solutions for modern workplaces.

• Printers & multi-function devices
• Scanning & document workflow solutions
• Managed print services & support

Flexible Procurement Options

Choose the acquisition model that best fits your business and financial strategy.

• Outright purchase
• Lease options
• Finance & subscription-based models

At KAN iT, we provide reliable and scalable Hosting as a Service (HaaS) solutions designed to keep your digital infrastructure secure, high-performing, and always available—without the complexity of managing it in-house.

Colocation

Securely host your servers in a professional data centre with enterprise-grade infrastructure.

• High-availability data centre facilities
• Redundant power & cooling systems
• Physical security & monitored access

Cloud Hosting

Flexible and scalable cloud environments tailored to your business needs.

• On-demand scalability
• High availability & performance
• Cost-efficient cloud infrastructure

Website Hosting

Fast, secure, and reliable hosting for business websites and web applications.

• Optimised server performance
• Regular backups & uptime monitoring
• Secure and managed hosting environment

Email Hosting

Professional email solutions that ensure secure communication and business continuity.

• Custom domain-based email accounts
• Spam protection & security filtering
• High reliability & data protection

Domain Name Services

Complete domain management services to protect and manage your online identity.

• Domain registration & renewal
• DNS management
• Domain security & protection

Virtual Server Hosting

Dedicated virtual servers offering control, performance, and flexibility.

• Dedicated resources & root access
• Custom server configurations
• Secure & scalable virtual environments

At KAN iT, our Security as a Service (SaaS) offering is designed to protect your business with proactive, continuous, and compliance-driven security management. We ensure your IT environment remains resilient against evolving cyber threats.

24×7 Anti-Virus & Malware Monitoring

Continuous monitoring to detect and neutralise threats before they impact your business.

• Real-time threat detection
• Malware & ransomware protection
• Immediate incident response

Patch Management

Keep systems secure and updated with structured patch deployment.

• OS & application patching
• Vulnerability reduction
• Patch compliance tracking

Scheduled & Emergency Security Updates

Timely updates to address known and emerging security risks.

• Planned update schedules
• Critical emergency fixes
• Minimal operational disruption

Scheduled Security Reports

Clear visibility into your security posture with regular reporting.

• Threat & incident summaries
• Compliance status reports
• Actionable insights

Security Policies & Governance

Establish strong security frameworks aligned with industry standards.

• Security policy creation & review
• Access control guidelines
• Compliance alignment

Penetration Testing & External Audits

Identify vulnerabilities through structured testing and independent audits.

• Pen testing & risk assessment
• Third-party security audits
• Remediation recommendations

End-User Guides & Security Training

Empower employees to become the first line of defence.

• Security awareness training
• Best-practice user guides
• Phishing & social engineering awareness

Security Certifications (via Partners)

Support for industry-recognised security certifications.

• Certification readiness support
• Partner-led compliance programs
• Audit preparation assistance

Firewalls & Network Security

Robust perimeter protection for your digital infrastructure.

• Firewall configuration & management
• Network traffic monitoring
• Intrusion prevention

Security Management

Centralised management of security controls and processes.

• Incident & risk management
• Policy enforcement
• Continuous security optimisation

Data Management Policies & Processes

Protect sensitive data with structured governance and controls.

• Data classification & handling policies
• Backup & recovery processes
• Data protection compliance

At KAN iT, we provide Support as a Service (SaaS) to ensure your business operations run smoothly with reliable, responsive, and expert IT support. Our flexible support model adapts to your working hours and business needs.

Business Hours Helpdesk Support

A dedicated helpdesk that works the hours you work, ensuring timely resolution of IT issues.

• Responsive support during business hours
• Issue tracking and resolution management
• Reduced downtime and faster turnaround

Multi-Channel Support Access

Connect with our support team through multiple convenient communication channels.

• Phone, email, and messaging support
• Quick escalation and follow-ups
• User-friendly communication process

User Training & Documentation

Empower your team with structured training and easy-to-understand documentation.

• End-user training manuals
• Live and remote training sessions
• Improved productivity and reduced support dependency

Onsite Staff Assistance

Hands-on technical support at your location whenever required.

• Onsite IT troubleshooting
• Hardware and system support
• Staff assistance and guidance

Rapid Remote Support (ConnectWise RMM)

Fast and secure remote assistance using industry-standard tools.

• Immediate remote issue resolution
• Real-time monitoring and alerts
• Secure remote access via ConnectWise RMM

After-Hours Support

Extended support coverage beyond regular business hours for critical needs.

• After-hours and emergency support
• Critical issue handling
• Business continuity assurance

Training Services

Continuous learning and upskilling services to keep your team updated.

• Technical and system training
• Process and security awareness sessions
• Customised training programs

Network Audit & Proactive Maintenance

Ensure network stability and performance through regular audits and maintenance.

• On-demand network audits
• Proactive monitoring and maintenance
• Performance optimisation and risk prevention